5 HR Problems Our Estate Agent Clients Have Faced
Commission Disputes: Our client experienced challenging behaviour from an employee following the restructuring of their commission scheme. Advice was provided which nipped the problem in the bud in days.
Agent’s Joining Competitors: A senior employee left our client to take up employment with a local competitor. A letter was subsequently sent to both the employee and competitor in question, leading to the withdrawal of the job offer.
Dealing with a Poor Performer: Our client was faced with an employee who consistently failed to meet targets. Having been employed for more than 2 years (and therefore protected from unfair dismissal) our client was at risk of a Tribunal claim. We stepped in with the agent’s performance still not meeting the required standard, they were dismissed fairly with no subsequent action being taken against our client.
Managing Sickness: Faced with a long-serving employee who had been absent from the workplace for several months, our client was concerned as to how to manage such absence. With our assistance, a process was put in place which ultimately led to the dismissal of the employee after having followed a fair procedure. No subsequent action followed.
Misconduct: Our client encountered repeated lateness, failure to report absence and generally challenging behaviour from a member of staff employed by the agency for in excess of 8 years. We organised an investigation into the alleged misconduct, undertook an meeting with the staff member and thereafter produced an investigation report. A disciplinary hearing was held and a written warning handed down. Just two weeks later the member of staff in question resigned.
Our expert lawyers are only ever a phone call away and are available to provide you with the tools to grow your team and to manage and close down problems when they arise.
If you have an Employment or HR Issue contact Lloyd Clarke for a confidential chat.