Attwells Solicitors’ Purpose
To Break Down Barriers to the Law
Law is important for us all to understand. It is the system of rules that underpins Society.
Yet even in 2019 the Law remains a mystery. Full of jargon and limited price information. Lawyers who don't pick up the phone, accessible only to the few and a job in the Law only for the wealthy.
Attwells want to change that.
To remove barriers to understanding the Law. To make it easier to talk to a Lawyer. To bring down the social barriers to becoming a Lawyer.
Demystifying the Law
- We talk in plain English
- We make the Law simple
- We don't talk down to our clients
- We produce easy to understand guides & video
- Our Lawyers are great communicators
- We publish as much price information as possible on our website
Making contacting our Lawyers easy
- We are happy to have a chat without charge - clients do not fear "the clock" is running
- Our Lawyers are friendly
- Our Lawyers pick up the phone
- We are pro-active communicators
Making the Legal Profession accessible to all with the talent
- Our lawyers talk to young people at schools and colleges about their journey
- All year round work experience focused upon diversity and developing skills
- Opportunities to earn as you learn
- We recruit on ability and attitude. We can teach the rest.
What do Attwells Solicitors do?
Attwells Solicitors are the first choice law firm for property people with offices in Ipswich, Colchester and North London with award winning customer service.
Attwells Solicitors’ Values
"We are 3 Offices but one Team” - Attwells 4 P’s
- To get to "Know Our Client" and for us to get to know our team
- Engaged clients and employees - we care about this so we survey, measure and act upon it
- To be the trusted adviser to support and "sign-post" our clients and a trusted friend to our team
- Expertise in what we do
- Doing what we say we will do
- Well mannered
- A self-regulated team
- Learning from feedback
- Being open to new ideas
- Personal progression for the team
- Asking how we can do things better
- Using IT to improve the customer experience
- Diversity and difference
- A can-do approach
- Promoting the Firm
- Enjoying our work
To find out more about the Purpose, Service and Values of Attwells Solicitors please contact its Founding Senior Partner Nick Attwell on 01473 229200 or e-mail Nick at firstname.lastname@example.org
Every Wednesday Attwells Solicitors invites local businesses to take part in their weekly competition.
We send a riddle out to local estate agents and brokers for a chance to win a box of delicious doughnuts.
All businesses within a two-mile radius of our head office in Ipswich and our office in St. John’s Wood are welcome to join in. We send riddles out every Wednesday and announce the winners the next day.
To celebrate we always share a photo of the winners across our social media pages.
Some of our Wordplay Wednesday winners have been:
Our Charity & Community Support
As part of Attwells Solicitors ethos we believe in supporting our local community. This takes many forms, including giving our time.
Attwells provide support to the Felixstowe and Chelmsford Citizen Advice Bureaus (CABs) and local racial equality centres. The CABs provide an essential means of support and guidance to many in the community. Lloyd Clarke and Jamie Hercus support the good work the CABs do by providing the essential expert legal advice on employment matters. Nick Attwell personally supports a number of local charities by providing expert property advice to a value of several thousand pounds including The Mix Stowmarket and Emmaus Suffolk. Emmaus Suffolk is a homelessness charity where Nick Attwell is supporting them on working on a new model of property ownership.
In addition, staff members have signed up to be support advisors for Volunteering Matters, a charity which supports young people who have suffered sexual abuse.
Last year Attwells donated and raised £4563.00 for charity. These charities included, FIND (Families in Need) who are our chosen charity, Papworth Trust, EACH (East Anglia's Children's Hospices), Macmillan, St. Elizabeth’s hospice and St. John’s Hospice, which is located next door to our London office.
Attwells are also proud sponsors of this years Ipswich Jazz Festival on 21st until 23rd June. For more information or to book tickets please visit the Ipswich Jazz Festival Website.
For more information regarding Attwells commitment to supporting the community and charities please follow our Facebook page.
“Citizens Advice – Felixstowe & District are pleased to be able to offer as part of their support for their clients, appointments on a pro-bono basis with a legal professional on employment issues which fall outside the scope of their trained advisers. We are pleased to use the services of Attwells Solicitors of Ipswich for these purposes and Jamie Hercus from Attwells has been supporting our clients on these issues for some while.
Jamie has built up an excellent working relationship with the staff & volunteers at Citizens Advice in Felixstowe and his knowledge and support is respected and welcomed by those in the office who he has advised on client matters. He is both polite & courteous with the clients he sees in our office and whilst always maintaining a professional relationship, is able to put the client at ease and build a rapport which allows the client to freely and with confidence, appraise him of the situation on which they are requesting his guidance. Feedback from those clients who Jamie has seen is very positive and we are aware that Jamie – on behalf of his firm, has been requested to take further action on behalf of clients outside of the initial 30 minute pro-bono appointment. We are extremely grateful to Jamie and Attwells for providing this welcome and valuable additional service in support of our clients.
Graham Page - Office Manager
“The Board of Trustees of Emmaus Suffolk, Steve Cook our Chair and I would like to extend our personal thanks and appreciation for all your personal help and support in creating our subsidiary company, Emmaus Suffolk Homes Ltd. Please also pass on our thanks to your team, in particular, Joseph Harrison for all his hard work. The generosity of local companies such as yourselves enables local charities like us to thrive, where we can all add value back into our local community. It is a joy working with you - thank you. ”
Claire Staddon - Executive Lead